Who we are

Our website address is: https://vbmng.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Frequently Asked Questions

Why should I hire a Deliverability Manager?

One of the main benefits of hiring a deliverability manager is the expertise they bring to the table. They have a deep understanding of the technical aspects of email deliverability and are up-to-date on the latest industry trends and best practices. This knowledge allows them to navigate the complexities of email deliverability with ease and ensure that your emails are delivered to your subscribers’ inboxes.

Another benefit of working with a deliverability manager is that they can assist with email and IP warming. Email and IP warming is the process of gradually increasing the volume and frequency of emails sent from a new or dormant IP address to establish a positive sender reputation. This process is critical to the success of your email campaigns, and a deliverability manager can help ensure that it is done correctly.

Working with a deliverability manager can also help reduce the risk of being marked as spam. They can help you avoid common pitfalls, such as using spam trigger words, sending emails to unengaged subscribers, or using deceptive subject lines. By following best practices and implementing a targeted email strategy, you can maximize your chances of success and minimize the risk of being flagged as spam.

Finally, a deliverability manager can help you track and analyze your email campaigns’ performance. By monitoring key metrics such as open rates, click-through rates, and bounce rates, they can identify areas for improvement and make data-driven decisions to optimize your email campaigns’ effectiveness.

Working with a deliverability manager can provide numerous benefits for your email marketing campaigns. From establishing a positive sender reputation to maximizing inbox placement rates and reducing the risk of being marked as spam, a deliverability manager can help ensure that your emails are delivered to your subscribers’ inboxes and drive the success of your email marketing efforts.

What is DNS?

DNS stands for “Domain Name System”. DNS records are published to your domain name and are viewable to the public. Internet protocols reference DNS when routing mail, sending users to your website, and controlling everything else a domain does. It is effectively the brain of a domain name.

What are the Columns that make up a DNS record?

The various sections of the DNS zone file are responsible from routing to websites, to powering email and establishing security standards for the domain. Each DNS host has a different layout to their DNS zone files, but essentially the layout for each record consists of 4 columns:

  • Type: What kind of record. There are currently 48+ record types.
  • Name: The keyword associated with the record, usually one “level” above the domain name.
    • Example: If the Name of a Cname record for VBMng.com is “awesome” then this translates to “ awesome.VBmng.com”. This is commonly called a “subdomain”.
  • Value: The address or primary text input for the record.
    • Example: The value for ZoomInfo’s “awesome” Cname is “www.example.com”. The “www.example.com” is used as the address you want users directed to when they type awesome.vbmng.com. Therefore, when someone types “awesome.vbmng.com” it will redirect to “www.example.com”.
  • TTL: Time to live. A record that recommends to other systems how long to cache the DNS value before rechecking.
What is an A record?

The “A Record” section points a domain, or subdomain to a direct IP address. It’s used for leading to websites. Since machines can only read numbers, every web address must end up pointing to an IP address.

What is a DKIM record?

DomainKeys Identified Mail. An email security standard designed to make sure messages aren’t altered in transit between the sender and recipient by using public-key cryptography to sign email with a private key on send. Can be inserted into a DNS Zone as a TXT, or CName record.

What is a DMARC record?

Domain-based Message Authentication, Reporting & Conformance. This protocol uses SPF (Sender Policy Framework), and DKIM (DomainKeys identified mail) to validate authentic email. Having this DNS record makes it easier for Internet Service Providers to prevent malicious email attacks, like phishing. DMARC lets the senders specify how to handle emails that were not authenticated using SPF or DKIM.

Senders can choose to route those unauthorized emails to the spam folder or have them blocked. By doing this, ISPs can better identify spammers and prevent malicious email from attacking client inboxes while minimizing false positives and providing better delivery reporting.

What is a TXT record?

Informational and security records storing authoritative keys that authorize various services. TXT records are most often used to prove that you are the owner of the domain.

What is Can-Spam?

a US law that sets standards for commercial emails and requires marketers to provide opt-out options.

What is GDPR?

A regulation passed in the EU, governing the collection, storage, and processing of personal data and mandating explicit consent from users.

What is CASL?

a Canadian law, requiring businesses to obtain consent before sending commercial electronic messages.

Contracting Questions

How much do you charge?

The average Deliverability Expert charges a range of $100-150/hour. We charge flat-rates for one-off, 3 month, 6 month contracts. The fee can be paid in monthly installments. Fees cover hours worked and any costs incurred to complete the service. Costs vary depending on urgency, and project scope.

What is your refund policy?

Payments are non refundable, unless we fail to meet a signed obligation or other agreements are made. Additional refund policy information is in our terms of service. We are open to discussing refunds on a case by case basis.

What Payment Options do you accept?

💳 Credit |💲Cash App | ₿ Bitcoin | Xi Etherium

What is the difference between a Case and a Project?

A case is a quick task that we can resolve within 48 hours. Something like repairing a template, or migrating the contents of an email. A project is something more long term that may require a contract, like an email warming service or DMARC warmup.

Who am I speaking with when I reach out?

This team is a small family operation that employs the occasional outside assistance of other professionals within our network. When you receive an email letting you know Val is out to lunch or a call reminding you of an appointment, it may be from one of His nieces or nephews! They mostly manage the socials, because they are way cooler than him. They sometimes act as content writers too, so a lot of the marketing material is their doing. Paying their way through college and teaching them VALuable lessons they can use in the real world? Wow, Val is a great uncle!